Why Retail Management Just Doesn't Get It
S ince we have cognitive abilities and are learning right from wrong, we are taught to work hard, to work effectively, and to always be diligent in our tasks. Why? Because the hardworkers always come out on top, receive the best rewards, and have an increased and well founded self worth. Truly it paints a wonderful picture. But an accurate one? Not so much. There's at least one industry I'm fully aware of, I'd say perhaps one of the most important pillars of a nation like the one we live in, that aims to pulverize every ideal we had about our work. Granted, it may be not be life or death that you helped some elderly lady find the right color cardigan, but it's a job worth doing right, and feeling honorable for it. So why do retail giants squeeze the life out of their employees? Here's why they're still NOT getting it. 1) They believe praise is poisonous and noneffective. You know, sometimes associates are not asking for a whopping $.50 added to every hour w